Frequently Asked Questions

Which systems and devices are compatible with the Magnetic Portable SSD?

A1: Systems: iOS 17, macOS, Android 9, Windows 7 and above, HarmonyOS, Linux, and other systems.
A2: Devices: The Magnetic Portable SSD can be used with iPhone 15 series phones, smartphones, tablets, PCs, gaming consoles, drones, TVs, and any product that supports Type-C or USB interfaces.

What is the default file system format for the Magnetic Portable SSD when it leaves the factory?

Can files or videos stored on the Magnetic Portable SSD be edited directly on the Portable SSD?

Why isn’t the file transfer speed reaching 20Gbps when the Magnetic Portable SSD is connected to a computer?

How can the Magnetic Portable SSD be used with a computer that doesn’t have a Type-C port?

Does the warranty cover data recovery?

What’s included in the Magnetic Portable SSD package?

How does the Magnetic Portable SSD dissipate heat during operation?

What are the read and write speeds of the Magnetic Portable SSD?

What is the maximum capacity of the Magnetic Portable SSD?

What is the warranty period for the Magnetic Portable SSD?

What materials are used in the Magnetic Portable SSD, and what capacities and colors are available?

Which main device interfaces are compatible with the Magnetic PSSD?Which main device interfaces are compatible with the Magnetic Portable SSD?

On which products can the Magnetic Portable SSD support direct recording and storage?

How can the Magnetic Portable SSD be fixed in place on a device that doesn’t have magnetic functionality?How can the Magnetic Portable SSD be fixed in place on a device that doesn’t have magnetic functionality?

How do you transfer files between the Magnetic Portable SSD and a mobile device (e.g., smartphone)?

How long can the 1TB/2TB Magnetic Portable SSD continuously record on an iPhone 15 Pro series?

Does the Magnetic Portable SSD have an indicator light?ing

What are the steps for installing the magnetic patch?

Can iPhone 14 series and older iPhones use the Magnetic Portable SSD?

Can the SSD in the Magnetic Portable SSD be replaced?

How do I choose the right capacity for my needs?

What is the weight and size of the Magnetic Portable SSD?